VIP benefits expired despite payment

Discussion in 'Get Help!' started by silversneakers, Apr 8, 2017.

  1. silversneakers

    silversneakers Craftsman

    Hello, I'm writing because my son's VIP benefits have seemingly expired though I converted his account to the new payment system (recurring) and can see a successful paypal payment on March 11. And (though I don't believe this has anything to do with the VIP issue) to possibly complicate matters he also changed his Minecraft username this morning...
    old name: shinyPokemon
    new name: blazehunt3r

    Thanks for any assistance (and for this great family-friendly community)!
     
  2. c0wg0d

    c0wg0d Master Owner Moderator Helper VIP

    I have fixed this. Sorry for the inconvenience and thank you for the support! Happy blaze hunting! :D
     
  3. silversneakers

    silversneakers Craftsman

    Great, thank you for the speedy fix!
     
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  4. RatMazeMind

    RatMazeMind Fully vaccinated rodent Moderator Elder VIP

    Same! VIP disappeared, but I am subscribed to renewal.
     
  5. c0wg0d

    c0wg0d Master Owner Moderator Helper VIP

    All fixed. Thank you for the support!
     
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