Can't purchase VIP for Two

Discussion in 'Get Help!' started by doughall, Jul 16, 2014.

  1. doughall

    doughall Master

    Hi there,
    I'm trying to contribute by purchase Premium status for my kids (2). When I click the "Get Premium for Two Players", it asks for my "username". No matter what I put in there it tells me "The username you entered is not a valid account". I've tried my minecraft username, my minecraft name, my forums username, my kids minecraft usernames, and my kids minecraft names. No luck. Can you let me know what I need to put in there?

    Thanks,
    Doug
     
  2. doughall

    doughall Master

    As a note, I also just tried clicking the "Buy" for the featured package - Sandlot Premium (VIP). That brings up a window with an "Add to cart" button. When I click that, it doesn't seem to add the package to the cart - the cart is still empty.

    I've also tried all of this in both Chrome and FireFox.

    Thanks,
    Doug
     
  3. cheracc

    cheracc Master Founder VIP

    Interestingly, I'm getting the same error when I enter my username. I'll email them and see if I can find out what is going on.