*Guide* How to get help

Discussion in 'Get Help!' started by Unionized, Sep 16, 2016.

  1. _Onion

    _Onion Farm Fresh Onions! Helper VIP

    Ever wondering how to get help? These are some ways to get help In-game and on forums.

    Forums

    1. You can create a post in the "Get Help" forum. Your problem will be answered within a day most likely.

    2. You can PM any helper (pink banner below name), Moderator (green banner below name) or any player you would like, although helpers most likely can fix gameplay problems and mods can fix major disputes or bugs.

    3. Read past Help forum posts and search for your answer. There most likely will be a past thread with what you are looking for. You can also check the FAQ's page! That will be the fastest for common answers.

    4. Email admin@sandlotminecraft.com (last resort)
    #1 is the fastest, #2 is the 2nd fastest, and #4 is the slowest. Always do #3 before you do anything though.

    In-game

    1. You can fill out a /helpme request. Do /helpme (problem) and a helper will be notified and you will be helped immediately.

    2. You can message a specific staff member. Helpers have pink stars besides their name and moderators have green names.

    3. Ask in chat! You can just push T and chat our your question!

    #3 is the fastest, than #1, then #2.



    Thanks for reading this! If you have any more questions feel free to reply here or you can use the methods above!
     
    Last edited: Oct 1, 2016
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  2. HamYoyo

    HamYoyo Adept

    sticky
     
    • Like Like x 1
  3. CaptainFinner

    CaptainFinner The Funny One Helper VIP

    Great job @UnionMinecraft! I think this is really helpful, and others will find it so!
     
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  4. CreeperSword

    CreeperSword Master

    ??? ROFL
     
  5. _Onion

    _Onion Farm Fresh Onions! Helper VIP

    There is already a lot of sticky threads, but as long as someone replies to it once in a while or so players will still see it.
     
    • Like Like x 1
  6. c0wg0d

    c0wg0d Master Owner Moderator Helper VIP

    I would like to say that you will get help MUCH faster if you post a thread in the Get Help! forum rather than sending a PM to moderators or sending an email. That way the entire Sandlot community can help you, rather than a handful of people. Email is only checked every day or two, and moderators get so many PMs that sometimes they are forgotten or don't get replied to for several days.
     
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  7. _Onion

    _Onion Farm Fresh Onions! Helper VIP

    Edited to include this and ranking of how fast each way would be.
     
  8. c0wg0d

    c0wg0d Master Owner Moderator Helper VIP

    Don't forget about the FAQs page. 8D
     
  9. _Onion

    _Onion Farm Fresh Onions! Helper VIP

    lol thanks

    that is in #3 now
     
  10. _Onion

    _Onion Farm Fresh Onions! Helper VIP

    Bump
     
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