Cannot log in to mojang

Discussion in 'Get Help!' started by UnionMinecraft, Nov 26, 2016.

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  1. _Onion

    _Onion Farm Fresh Onions! Helper VIP

    Hi, I could not log onto my account on mojang.com, so I did the obvious and reset my password. Now, with the same exact email I got the email from mojang on and literally copying and pasting the password from when I reset it, and I still cannot get onto my account. thx, -Union
     
  2. Are you getting an "InvalidCredentialsException"? If so, it is saying the email or password is wrong. If this occurs multiple times, the account is locked for 24 hours. Sometimes you will get this message due to updates/upgrades, and Mojang suggests waiting 30 minutes to an hour and trying again.

    If the problem still occurs after 24 hours, Mojang suggests calling Customer Support.
     
  3. You did spell it with 2 i's, not 3, right? :rolleyes:
     
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  4. _Onion

    _Onion Farm Fresh Onions! Helper VIP

    It is on mojang.com, not in the launcher. I have already sent an email to mojang
     
  5. _Onion

    _Onion Farm Fresh Onions! Helper VIP

    :p
     
  6. piegosaurus

    piegosaurus aesthetic Helper VIP

    Assuming you've already done this, but if not I'm pretty sure you need to use your email to sign in the Mojang, not your Minecraft account name.
     
  7. _Onion

    _Onion Farm Fresh Onions! Helper VIP

    I can log onto mc for some reason, but not mojang.com. Contacted mojang support about website.
     
  8. Pie, it's a running joke with me and "Uinionminecraft"...if you read the body of the message before, I reference email.
     
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  9. _Onion

    _Onion Farm Fresh Onions! Helper VIP

    Fixed! I can log onto mojang!


    And JK, before you know it, UinionMinecraft may enter sandlot, or _Union... Or Uinion... Who knows :p
     
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