Can't get onto server

Discussion in 'Get Help!' started by RubyRooste79, Sep 28, 2024.

  1. RubyRooste79

    RubyRooste79 Adept

    Hi

    I've just put the server back onto my daughters' account as she as just got a new laptop and I'm getting this error when trying to join Bedrock:

    internal exception: io.netty.handler.timeout.ReadTimeoutException

    On Java I get: failed connection to the server ReadTimeoutException : null

    What do I need to do please?

    I've changed her gamer tag back to what it was when I signed her up (same name as my name on here). But not sure what else to do.

    Thank you all
     
    Last edited: Sep 28, 2024
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  2. PipWil

    PipWil Look out for the PipWil!

    Did you check your Internet connection? I have gotten this error in the past due to low Internet speeds.
     
  3. KRiskKaT

    KRiskKaT Piecing it together Moderator Elder Helper VIP

    Make sure your game is on the latest version, 1.21.1. I think this account plays on Java version. The two versions must be on different accounts. We can check the logs as well, but also as mentioned, sometimes the connection is slow. Try several times.
     
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  4. KRiskKaT

    KRiskKaT Piecing it together Moderator Elder Helper VIP

    For the Java account, the username is in the lower right of the launcher, and you have to click “Java version” in the left sidebar.
    The bedrock account for this username is not whitelisted.
     
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  5. MCGAMER3289

    MCGAMER3289 Expert

    I am also having a similar problem with my mc saying the readtimeout exception null thing. Then later is said I am not whitelisted. Did I get banned??
     
  6. waseric

    waseric The hidden hand Sandlot Administrator Moderator VIP

    Please try connecting again when you can and let me know how it goes.

    We're experiencing some growing pains with the recent Minecraft version upgrades, but I think we should be set now.
     
  7. MCGAMER3289

    MCGAMER3289 Expert

    I just tried it again, and it still says that I was Kicked whilst connecting to lobby: you are not whitelisted on this server
     
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  8. waseric

    waseric The hidden hand Sandlot Administrator Moderator VIP

  9. MCGAMER3289

    MCGAMER3289 Expert

    Very weird, its still claiming im not whitelisted, maybe ill try again tomorrow
     
  10. waseric

    waseric The hidden hand Sandlot Administrator Moderator VIP

    What version of minecraft are you playing? And optifine or vanilla? Something is not right.
     
  11. MCGAMER3289

    MCGAMER3289 Expert

    Optifine 1.20.4, but then I tried vanilla 1.21 and it also didn't work
     
  12. MCGAMER3289

    MCGAMER3289 Expert

    hm, is curse forge mod loader blocked or something? When I do vanilla 1.21.1 directly from the launcher, it works fine, but then when I try through curse forge (with no mods installed) it claims I am not whitelisted. I have been using curse forge for about the past year since I play some other mod packs, yet it is suddenly not working.
     
  13. waseric

    waseric The hidden hand Sandlot Administrator Moderator VIP

    Mods (forge itself is a mod) do create complications. The software we use to support 1.21.3 support is very much "bleeding edge" at this point. Compatibility may improve over time. For now, if it works with Vanilla, please use that.
     
  14. MCGAMER3289

    MCGAMER3289 Expert

    k, thanks