Where is my VIP?

Discussion in 'Get Help!' started by Notsina, Jun 23, 2015.

  1. Notsina

    Notsina Novice

    Hoping someone from staff reads this. Paid for VIP, and for some reason it's not applying....

    Can someone please confirm and fix?

    Thanks!
     
    Last edited: Jun 23, 2015
  2. StarWarsFan42

    StarWarsFan42 Master Helper VIP

    Please take your email address out. How long ago did you buy it?
     
  3. Notsina

    Notsina Novice

    Purchased about an hour ago...
     
  4. StarWarsFan42

    StarWarsFan42 Master Helper VIP

    Okay, wait for a moderator to see this. And again, please remove your email address, not even a fake one. The rules say

    Rule #3: No foul language, sharing personal information, or 'online dating'
    Simply put: Be civil. Be nice. Do not use bad words and do not build offensive things. Do not share or ask for personal information. We have a chat language filter. It will warn you if you use bad words and will not display your message. Do not attempt to bypass this filter. We monitor all conversations. This is for the safety of our players.

    Do not build anything that could be considered obscene. This includes swastikas, genitalia, or any crude or vulgar shapes or signs.

    Don't try to make 'boyfriends' and 'girlfriends' through our server. You have no idea how old the player on the other end is. Plus, it's just gross.

    Because of the age of our players, we must restrict the kinds of personal information that can be shared. Because of the potential for a stranger to identify you or someone else, you may not share any of the following information, nor may you ask others for this information:
    • Telephone numbers (including Google Voice, texting apps, etc.)
    • Personal addresses (sharing a state/country or nearby large city is OK)
    • Skype accounts or any other account or server information for any type of voice or chat service (teamspeak, mumble, etc.)
    • Real names (first name only is OK) or account names on social networking sites
    • Any account name for any other online service (Xbox live, Steam, etc.)
    • The name of the school you attend
    Penalty: Permanent ban. The only exception is if you are automatically banned by the chat filter because of typos. In this case, your ban is only for 24 hours. For sharing of personal information, you may get one warning, but due to the seriousness of what can be done with this information, if you persist you may be banned from the server permanently.
     
  5. bighatscoutguy

    bighatscoutguy Master VIP

    issue resolved.
     
  6. Notsina

    Notsina Novice

    Thanks for the help bighatscoutguy!